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The biannual JAS Germany management meeting was held May 12 & 13, 2016 in Neu-Isenburg/Germany. 26 participants from all German branches met to evaluate current national and global programs to share best practices and to set priorities for the coming months.
One key topic was the successful roll out of our CargoWise One (C1) System in Germany, effective April 1, 2016. Our globally used software enables JAS Germany to now provide JAS Worldwide Service Standards to all of our customers. Juergen Erdt (JAS MD Germany) said: “To make this roll out a success, we had the full engagement of the JAS Germany employees, together with our overseas colleagues, supporting this important milestone!”
The stand out of the meeting was to welcome the Management teams of China and USA in Germany. The Chinese team was led by Mr. Gabriele Benedetti (CEO JAS China), Mrs. Lavinia Chan (Sales Director Southern China), and Mr. Andrea Azzimonti (Sales Director Northern & Central China), supported by Mr. Bernd Meyer (VP Sales Asia). The USA team was composed of Mr. Adrian Emmenegger (President & CEO of JAS USA), Mr. Tony Romano (VP Sales & Marketing USA), and Mr. Bjoern Wiede (Trade Lane Director).
This joined meeting was the ideal platform to present and strengthen two of the most important trade regions for JAS Germany. The encounter enabled German management to meet personally with key managers and allowed for very constructive conversations on our strategies, our best practices and our next actions to develop our services. With full commitment from all parties, this event will positively impact the development of the JAS Worldwide trade-lane strategy, and continue our reach for total customer satisfaction goals.
Each of the above Trade Lanes also has a Country Desk/Sales Analyst team to support development efforts. The team will focus exclusively on Strategic RFQ driven opportunities, Trade Lane Marketing, and Trade Lane Analysis. Each analyst supports their assigned trade lane and provides cross-support to each other for consistency in service to the network. USA Corporate Sales Initiative: In 2016 JAS USA has redirected two key people to take an enhanced corporate sales role that allows the company to target specific, multi-national accounts.
Please join JAS USA in wishing success to the new USA Corporate Sales Directors, John English and Silvia Torres, as they take on this new challenge.
Key Account Management Initiative: Sandra Manfredi has been promoted to Director of Key Account Management and has officially joined the JAS USA Corporate Sales & Marketing team. With this new role, JAS USA can better manage larger Regional, Multi-National, and Global accounts from the RFQ stage through implementation to ongoing account management.
The Key Account Management program will serve as the primary contact between the customer, operations, and sales. They will provide customer support, technical support, planning, and optimization for the account. The main goal of this program is to differentiate JAS' services through proactively monitoring the accounts to ensure consistent service execution, as well as drive improvement initiatives that deliver value to customers. With the Key Account Management program, JAS USA is making a commitment to better understand customers’ business needs, objectives, challenges and constraints, in order to provide real solutions.