When a client needed to ship a luxury vehicle from Belgium to Japan while facing challenges due to COVID restrictions, they knew they could turn to JAS to get the job done while still receiving best-in-class service.
The client, who is located in the UK, needed to ship a valuable luxury car from Belgium to Japan. Under normal circumstances, the client would be there in person to oversee the loading and collection of the vehicle. However, COVID restrictions limited their ability to travel since Belgium recognizes the UK as a high-risk country for COVID. Therefore, the customer asked our JAS team to step in for them at the collection and delivery of the car.
The first step was planning so the customer knew the names of the JAS representatives in Belgium who would be there that weekend to collect the car from the car shop. This allowed the car shop to know who would be collecting the car for transport to prevent unauthorized trucks from collecting the vehicle on behalf of the buyer and stealing the car.
The weekend the shipment occurred, members of the JAS Belgium team went to the actual loading site to check the car's vehicle identification number (VIN) and send the client pictures of the luxury car. In addition, as per the customer's request, they made sure the proper car cover was on the vehicle, ensuring the car would not be scratched or damaged during transport. JAS team members kept the client informed throughout the process as they followed the vehicle's loading onto the plane.
This challenge demonstrates the importance of the collaboration and communication between JAS teams and the client to ensure best-in-class service despite the challenging situation posed by COVID restrictions. Congratulations to our team members on another successful delivery!
From 2001 until today, the automotive industry in Mexico has received more than 40,000 million dollars of Foreign Direct Investment, which represents an important driver in the economic activity of the country.
This sector has become strategic for the national economy and has gained a great reputation internationally, due to the fact that its exports contributed to the increase of foreign currency revenues in 2015 by 114,493.4 million dollars, almost 4.8 times the income from oil exports during the same period.
In concrete figures:
Its evolution has been such that, at the end of 2018, the automotive and auto parts sector represented approximately 3.7% of the national Gross Domestic Product (GDP) and 20.2% of the Mexican manufacturing GDP, according to information from the National Institute of Statistics and Geography (INEGI).
As comparative figures, in 2008, the sector contributed 2.1% of the national GDP and 12.7% of the manufacturing GDP.
Based on the above information and in order to achieve and go beyond the expectations of our customers in such a large industry in Mexico, JAS Mexico has decided to name Ms Martha Jazmin Garcia as the new National Account Manager. Martha will be the main contact for the Automotive Industry in JAS Mexico. Martha, under Mr Jim Ryan who leads the JAS Automotive Industry globally, is responsible for the strategic creation and execution of solutions that can provide solutions and improvements to customers throughout all JAS Mexico offices.
Part of this strategy will include the JAS specialized portfolio services which will be made available at all operation desks at every branch in Mexico. Martha will be a main point of reference for other JAS personnel around the globe, being in charge of the development of business among automotive customers.
Martha Jazmin Garcia has been a professional in the Freight Forwarding Industry since 2006, when she started working as sales support, issuing quotations and dealing with customers that let her have her first contact in the area of sales; based on that experience and the rapid speed she excelled to the regional level of sales, she was promoted upward within the company through the sales department, but in China as a Mexican Help Desk associate where she was the main channel of communication with the Chinese market and her Mexican counterparts. After three years she returned to Mexico where she was enrolled as a Sales Executive in the Bajio Area, located in Queretaro, where she increased her contact with Automotive Customers. After that, she was promoted to a Sales Supervisor in the same region thanks to her hard work and determination, she was then promoted to Sales Manager in Puebla, where VW & Audi suppliers are steadily growing cargo operations.
Based on that experience and in-depth knowledge of the automotive industry and atmosphere, she was hired by JAS in 2018 as a Key Account Manager, attending to more than 20 users located in around 10 plants, between Queretaro, Guadalajara, Ramos Arizpe, Toluca, Durango, Monterrey, and Agua.
JAS is proud to have people like Martha with us making the difference for our customers! Please join us in congratulating her on this new position.
As of 2017, the Thailand automotive industry was the largest in Southeast Asia and the 12th largest in the world. The Thailand industry has an annual output of near two million vehicles (passenger cars and pickup trucks), more than countries such as Belgium, the United Kingdom, Italy, Czech Republic, and Turkey.
Most of the vehicles built in Thailand are developed and licensed by foreign producers, mainly Japanese, American, and Chinese but with several other brands as well for CKD production, notably BMW and Mercedes. The Thai car industry takes advantage of the ASEAN Free Trade Area (AFTA) to find a market for many of its products. Thailand is one of the world's biggest markets for pickup trucks with over 50 percent market share for one-ton trucks.
Within this favorable context, our VP Automotive Vertical, Jim Ryan and our Global Account Director – Automotive Vertical APAC, Shane Ravel joined the first Automotive Sales Campaign in Thailand in March 2019, where they met with first/second tier suppliers such as LEAR, BorgWarner, Faurecia, CNH, IHI Turbo, American Axle, Continental, etc. The initiative has been managed and coordinated by Franck Portet (NSM for JAS TH) and his team members Mr. Kiattikhun Vunthong and Ms. Anong Chaliawsin.
In order to mirror the vertical global initiative, JAS Thailand has assigned Kiattikhun Vunthong as National Account Manager – Automotive Vertical, who will be focusing on the development of automotive accounts in the “Detroit of the East” (Rayong area). JAS Thailand has already had a very productive year with Jim, Shane and the JAS TH team and are looking forward to having Shane in Thailand again to explore the huge potential available.
With Kiattikhun’s experience and the sales effort of our BDM – Anong Chaliawsin, from our Laem Chabang office, we are adding additional focus on the Automotive vertical.
With the expertise of the JAS TH team and the support from the global JAS Automotive industry, JAS Thailands looks forward to expanding and enabling their customers to have the best support available!
When a luxury Italian auto manufacturer was faced with the challenge of shipping 61 vehicles (2 spot shipments of 19 vehicles and the next of 42 vehicles) from Italy to Japan in only 10 days, they knew they could turn to JAS to get the job done.
With the majority of the vehicles being SUVs, dedicated charter flights were not the best option. With an SUV the vehicles' dimensions limit the number of vehicles that can be loaded on board a chartered plane. Therefore the JAS Team decided to ship all the vehicles on multiple scheduled commercial freighter flights.
With the long-term partnerships JAS has developed with many airlines over the years, the team was able to secure 3 airlines to ship all vehicles with no problem. The vehicles were shipped out on scheduled commercial flights within the allotted time frame.
This challenge demonstrates the importance of the collaboration between JAS teams and the airlines with which JAS partners. The synergy between the Air Product Management and Operation Air teams of the JAS Torino branch in Italy and the Global Account & Automotive teams allowed JAS to successfully accomplish the goal of the challenge given to them and achieve full customer satisfaction.
The Vice President of JAS Manufacturing, Dwayne King and the Vice President of JAS Automotive, Jim Ryan, just spent a very productive week in Brazil and Argentina. They were joined in the tour by Mr. Robert Gulyas (Global Account Director for EMEA) and by Mr. Manuele Mazzacurati (VP Sales LATAM) and were able to meet with several important clients at both locations.
The development of key verticals across the Americas is a top priority for JAS Worldwide. Replicating best practices and sharing industry specific expertise is bringing a tremendous benefits to our customers.