This is what JAS Malaysia is all about: getting things right the very first time.
Established in 2005 in Kuala Lumpur, JAS Malaysia is a subsidiary of JAS Worldwide.
JAS Malaysia is located in Bangsar, Kuala Lumpur, with branches at the Kuala Lumpur International Airport, Port Klang, Penang Island, and Johore. We have dozens of dedicated and experienced team members to support all your global transportation needs.
JAS Malaysia is committed to providing service at a high level of excellence and we do so at a competitive price. We accomplish this by creating an environment that encourages and rewards our employees on reaching their full potential by emphasizing quality service to our customers.
Today, JAS Malaysia offers state-of-the art, door-to-door air and ocean logistics services with vertical expertise in various industries such as:
JAS Malaysia has a portfolio of services as diversified as multimodal intercontinental transportation, warehousing & distribution, air and sea chartering, brokerage, marine insurance, in-house innovative supply chain software, and logistics engineering consulting (milk-run, reverse logistics, cross docking, and risk management).
Excellence is our goal and we are looking forward to becoming your preferred logistics service provider in the near future.
As you are likely aware, there is a significant risk of a strike by the International Longshoremen’s Association (ILA) if negotiations with the United States Maritime Alliance (USMX) do not resolve before the current contract expires on September 30, 2024. This could lead to major disruptions at ports across the East and Gulf Coasts, which handle roughly 43% of U.S. imports. With the potential for a work stoppage as early as October 1, we are prepared to proactively manage and execute contingency plans.
If you have any concerns or would like to explore alternative solutions, please reach out to your JAS representative. We have a range of contingency options ready to be implemented immediately to ensure your shipments continue moving as smoothly as possible.
Operational Considerations:
If the strike occurs, disruptions across the supply chain are very likely, potentially leading to delays and increased costs. While surcharges may be anticipated, we are keeping a close watch on developments and will keep you informed as more information becomes available.
Alternative Solutions – Airfreight and Routing Options:
To minimize potential delays, we recommend exploring alternative logistics solutions, such as airfreight, for high-priority shipments. Our team can assist with re-routing options, including shifting to West Coast ports where feasible, though we are aware of potential congestion in those areas as well.
Potential Disruptions:
In the event of a full strike, operations at affected ports could come to a standstill, leading to significant delays for inbound and outbound shipments. We are prepared to assist you in mitigating these disruptions and will provide regular updates as the situation evolves.
JAS Worldwide is proud to announce its attendance and sponsorship of LogiPharma USA 2024, taking place from September 23-25, 2024, in Boston, MA. As a key player in the pharma & healthcare logistics industry, JAS is committed to advancing pharmaceutical supply chain solutions and is excited to engage with industry leaders at this premier event.
LogiPharma USA is the world's leading event for pharmaceutical supply chain professionals, bringing together industry experts to discuss the latest trends, innovations, and challenges in the field. This year's conference will focus on driving operational excellence, digital transformation, and customer-centric supply chains in the pharmaceutical industry.
As a sponsor, JAS Worldwide will have a prominent presence at the event, showcasing its innovative logistics solutions designed to meet the unique demands of the pharmaceutical sector. Attendees are invited to visit with JAS Pharma & Healthcare experts at booth 106 to learn about the company's innovative technologies and comprehensive services that ensure the safe, efficient, and compliant movement of pharmaceutical products.
"LogiPharma USA offers a unique for JAS Worldwide to connect with industry leaders and demonstrate our commitment to advancing pharmaceutical logistics," said Frank Cascante, Global VP Pharma & Healthcare "We look forward to sharing our expertise and exploring new partnerships that drive innovation and improve patient outcomes."
JAS Worldwide recently participated in the Asia Fruit Logistica 2024 trade show, held in Hong Kong, reinforcing its commitment to providing innovative logistics solutions for the fresh produce industry. As one of the premier events in the fresh fruit and vegetable supply chain, the exhibition brought together industry leaders, suppliers, and service providers from across the globe.
During the event, JAS highlighted its end-to-end cold chain logistics solutions, designed to ensure the safe and efficient transport of temperature-sensitive products. With a focus on preserving the freshness and quality of produce, JAS offers a comprehensive range of services, including air and ocean freight, warehousing, and last-mile delivery—tailored to meet the specific needs of the fresh produce industry.
As the global demand for fresh produce continues to rise, JAS remains dedicated to leveraging its innovative technology and industry knowledge to meet evolving customer needs. The company's presence at Asia Fruit Logistica 2024 underscored its role as a trusted advisor in the industry.
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Update - September 4, 2024
We are happy to report that all essential systems to our operations have been restored following the recent incident. JAS SmartHub is now functioning, so customers are able to track their shipments in real time. The vast majority of customers and vendors are being serviced as usual, and any backlogged requests continue to be worked through by our dedicated team. For any customers still dealing with specific issues, we are working to resolve those as quickly as possible.
While our operations have been restored, we continue to remain vigilant and closely monitor any potential risks. We are continuing to work with cybersecurity experts to finalize our investigation and further enhance the security of our systems.
We are extremely appreciative of the patience and support that our customers and vendors have provided as we have worked to resolve this issue. Given our restoration progress, at this time, we are no longer anticipating posting additional updates on this page. We will continue to work with customers directly to resolve any issues. For any specific questions that you may still have regarding this incident, please reach out to your regular JAS contacts and they will support you.
Update - September 3, 2024
Our central operating systems and all core functions are operating as normal. With most customers and vendors doing business with JAS at the pre-incident level, we are approaching full recovery while staying vigilant, closely monitoring potential risks, and enhancing our security measures to mitigate potential future disruptions. We conducted a global password reset and have taken additional measures to enhance our cybersecurity posture.
Backlogged requests are at a manageable level, and many local-specific functionalities are safely coming back online. Our US Customs data flows are also back online, with a couple of exceptions, which are still undergoing restoration and are not critical to our operations. Customers should reach out to their regular JAS contacts with any specific questions about their shipments.
We remain fully committed to supporting our customers during this period and will continue to provide updates on this page as we have additional information to share.
Update - September 2, 2024
Our central operating systems are working well, and all core functions are operating. We are approaching full recovery, and most of our customers and vendors have resumed doing business with JAS at the pre-incident level across most geographies. We are staying vigilant, closely monitoring potential risks, and implementing additional security measures to mitigate future disruptions.
Any remaining backlogged requests and local-specific functionalities are being tackled and resolved methodically and professionally.
We remain fully committed to supporting our customers during this period and will continue to provide updates on this page as we have additional information to share.
Update - September 1, 2024
We are progressing steadily toward full restoration while remaining vigilant. Our team continues to closely monitor any potential risks and implement additional security measures to mitigate future disruptions.
Our central operations are fully operational, customers are being served, billing and payment systems are operational, and data integration with customers' and vendors' systems has been restored in most cases. Our team continues to work through any remaining backlogged requests, and local-specific functionalities are being tackled and resolved.
We remain fully committed to supporting our customers during this period and will continue to provide updates on this page as we have additional information to share.
Update - August 31, 2024
Our dedicated team has been working tirelessly through the weekend, around the clock, to restore services and provide support to our customers. Our central operations systems have been up and running since yesterday, our team is working through backlogged requests, and more functionalities are being released over the coming days. Our customers and vendors have been communicating safely, continuously, and promptly with JAS via our email system and website, which were never impacted as a result of this incident, and we are also pleased to report that our primary customer facing portal, JAS SmartHub, is safely back online as well.
We are on the path of stability and approaching full recovery. As we continue to work to restore all impacted systems, we will communicate specific workarounds on a case-by-case basis. We are taking a careful and step-by-step approach while closely monitoring any potential risk and implementing additional security measures to mitigate future disruptions.
We remain fully committed to supporting our customers during this period and minimizing disruptions wherever possible. We will continue to provide updates on this page as we have additional information to share.
Update - August 30, 2024
We are pleased to share that we have reached a significant milestone in our system restoration. C1, our central operations system, is back up and running, and the system is ready for use worldwide.
Our dedicated team is working tirelessly as we continue to restore services and provide support to customers while implementing additional security measures to mitigate future disruptions. As we move forward, we are taking a careful, step-by-step approach to ensure a stable recovery. Services will be restored gradually, and some functions may take longer to return to full operation. We remain fully committed to supporting our customers during this period and minimizing disruptions wherever possible. We will continue to provide updates on this page as we have additional information to share.
Update - August 29, 2024
We are making significant progress in our recovery efforts, with our dedicated JAS team members working tirelessly to restore our services and provide support to our customers. While we continue our thorough investigation and cautionary measures, we have a path forward. Our email system and website remain secure, so it is safe to communicate with our team as usual.
We appreciate the tremendous support from our customers and the industry community. We remain committed to transparency and will continue to provide updates on this page as we reach new milestones in our recovery process.
Update - August 28, 2024
Our investigation and necessary actions to recover continue to progress. JAS team members are working around the clock to restore and resume services to our customers and vendors. Although we still do not have a definite time frame, in many countries we have successfully activated contingencies locally to serve urgent needs, and we are happy to report that the majority of our contract logistics business and a few of JAS entities have not been impacted. We remain committed to transparency and will provide further updates on this page as we have additional information to share.
August 27, 2024
JAS is experiencing technical disruptions impacting our ability to operate and provide services to our customers. Upon identification of this issue, we immediately secured our systems and commenced an investigation with assistance from external cybersecurity experts. Based on our investigation to date, we have determined that this cybersecurity incident was the result of ransomware.
At this time, we do not have an estimated time frame for restoration, but we are working around-the-clock to restore access to our systems and provide services to our customers and vendors.
Our investigation is ongoing and in its early stages. We will provide further updates on this page as we have additional information to share.
JAS is thrilled to welcome Multilogistics S.p.A. and Setoa S.p.A., which officially join the group on May 27 and July 10, respectively, following the acquisitions led by JAS Jet Air Service SpA.
With the acquisition of Multilogistics, JAS strengthens its logistics presence in Europe and is preparing to expand its offerings to customers in the increasingly in-demand vertical sector of Contract Logistics. Multilogistics is known for its highly specialized and customized customer solutions, thanks to the deep experience that has always distinguished it in the logistics sector.
Multilogistics is based in Liscate (Milan), not far from the original offices where JAS began its journey and which over the last four decades have led it to significant global growth. The success achieved is certainly the result of choosing to collaborate and select companies that, like Multilogistics, invest in their employees and maintain high standards in customer services.
"We are thrilled to join forces with JAS Jet Air Service and the JAS Worldwide Group, a recognized leader in the global logistics industry," said Massimo Mirizzi, President and CEO of Multilogistics. This partnership offers tremendous opportunities for our team and our customers. By combining our local expertise with JAS Worldwide's global reach and innovative, sustainable solutions, we can offer our customers added value in their business and excellent service."
With the acquisition of Setoa S.p.A., JAS further expands its business into new markets, adding West Africa in particular among the territories now covered directly by its services. Thanks to Setoa's entry into the group, JAS's offer now expands to Senegal, Côte d'Ivoire, Cameroon, Ghana, Gabon, Congo, Mali and Burkina Faso.
"Both of these acquisitions represent an important step in our growth strategy and I am confident that they will create new synergies that will better meet the needs of our customers with an advanced range of logistics solutions expanding our global footprint with these new markets," said Leonardo Baldi, Regional Vice President and CEO of JAS Italy.
Since 1997, Setoa has boasted considerable experience in a complex and peculiar market such as the African one and can offer a highly customized service to customers. Its expertise gained over almost thirty years in this niche market, combined with JAS's experience and vast worldwide network, will contribute to enriching the offer to customers with complete and innovative solutions.
"The acquisition of Setoa Italia S.p.A. by the JAS Group marks an important evolution in the expansion and strengthening of our global capabilities," said Massimo Boccadelli, CEO of Setoa Italia S.p.A. "This combination will allow us to offer our customers an even wider range of innovative services and solutions, consolidating our leadership in the international shipping sector in West Africa. The collaboration between Setoa and JAS will redefine the market standards in Africa, opening up new prospects for growth and success worldwide."
About JAS Worldwide
JAS Worldwide, a global leader in logistics and supply chain solutions, was founded in Milan, Italy in 1978. Headquartered in Atlanta, Georgia and supported by 7,000+ team members in more than 100 countries, it focuses on creating solutions that are innovative, sustainable, and unique to each customer's needs. At the heart of its success is its people, who are committed to delivering customer value. As a privately owned company, JAS maintains a steadfast commitment to creating opportunities for our communities, customers, and colleagues to thrive. Together.
As you are likely aware, there is a significant risk of a strike by the International Longshoremen’s Association (ILA) if negotiations with the United States Maritime Alliance (USMX) do not resolve before the current contract expires on September 30, 2024. This could lead to major disruptions at ports across the East and Gulf Coasts, which handle roughly 43% of U.S. imports. With the potential for a work stoppage as early as October 1, we are prepared to proactively manage and execute contingency plans.
If you have any concerns or would like to explore alternative solutions, please reach out to your JAS representative. We have a range of contingency options ready to be implemented immediately to ensure your shipments continue moving as smoothly as possible.
Operational Considerations:
If the strike occurs, disruptions across the supply chain are very likely, potentially leading to delays and increased costs. While surcharges may be anticipated, we are keeping a close watch on developments and will keep you informed as more information becomes available.
Alternative Solutions – Airfreight and Routing Options:
To minimize potential delays, we recommend exploring alternative logistics solutions, such as airfreight, for high-priority shipments. Our team can assist with re-routing options, including shifting to West Coast ports where feasible, though we are aware of potential congestion in those areas as well.
Potential Disruptions:
In the event of a full strike, operations at affected ports could come to a standstill, leading to significant delays for inbound and outbound shipments. We are prepared to assist you in mitigating these disruptions and will provide regular updates as the situation evolves.
Seaports are critical components of the global transport system. JAS is present with our own port terminals at every port in Norway as well as via our partners in countries around the globe. This provides a global network of opportunities for our customers with the ability to meet all types of international inquiries. With convenient port locations, it is only a short distance from ships to land-based logistics functions.
We have a close relationship with large industrial suppliers and ship owners and operate as agents for the largest feeder companies. We offer loading and discharging of bulk loads, tankers, and container vessels, and quayside storage provides direct access to container ships and marine vessels. This is available from both our own and our clients’ quays. In addition, our experienced team members can provide all services related to the stuffing, stripping, securing, and packaging of goods in containers.
All Norway ports have container depots and dedicated staff with broad experience in terminal operations. Our teams of qualified service engineers oversee the maintenance and repair of all containers, ensuring they are ready to be loaded and shipped. We provide daily stock- and movement-reports, and always have the right equipment available at the right time.
We offer a cross-docking solution that keeps your goods moving. The storage time is significantly reduced, or eliminated, as the goods are distributed directly to the customer. The goods are received through an inbound dock, separated, mixed as required, and directly transferred to the outbound dock. This is a convenient solution for temperature-controlled goods that must be transported quickly or already packaged and sorted goods.
One of the most important things in port logistics is personal service. We put the customers first, solving their problems by providing customized solutions and around-the-clock customer service with flexible and reliable processes. No matter the size of your shipment or the needs you may have, we are your complete port logistics provider.
The JAS Malaysia team has years of experience in handling fashion, automotive, oil & gas, as well as aerospace customers.
As with all of JAS Worldwide's country-based operations, JAS Malaysia specializes in the complex world of freight forwarding. Our people are intimately familiar with the process of moving cargo throughout the globe. We're beside you to navigate the logistical maze of carrier relationships, customs & regulatory challenges, risk management, and the hundreds of other issues that face companies seeking to move their goods by air, sea, or land.
JAS Malaysia is proud to stand alongside JAS team members strategically positioned around the world. When you choose JAS, you gain the tremendous value of a company that offers high-level forwarding expertise - a company that operates with one of the most advanced information management systems of any forwarder in the world. To find out why JAS is a best-in-class company, contact us through the form at the bottom of this page.
Leverage the expertise we've built for companies like yours. We prove ourselves every day.
Our Certifications:
Our Mission: To do things right the first time.
-Mervin Lin
Managing Director, JAS Malaysia
“ I thank you for all your dedication on our business! Trust a long term Business partnership between the two companies are ahead of us.”
"Many thanks for your reporting on a daily basis - excellent service"
"I want to thank you for the past support and thankful for having you as supplier. Wish you all the best."
"I am satisfied with your trouble-free and appropriate work at all times."
"I am very satisfied with JAS Sales and Service in charge. We are considering another new import shipment."
"JAS has given an outstanding level of support in all areas. Our sincere thanks to the whole JAS team for their patience and diligence."
"You and your team did a great job. We really appreciate your professionalism and reliability."
“We have always found the JAS service and quality of work to be excellent. We look forward to working together for many more years to come.”
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