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6195 Barfield Road
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The JAS RIO Branch, located in the heart of the city of Rio de Janeiro, has been improving its processes every day. They are doing this by expanding the team and structure, and qualifying to serve with excellence on all levels of the logistics chain. JAS RIO have a trained and experienced team for air, sea, and road freight operations. One of the distinguishing features of the JAS RIO Branch is their expertise in, and ability to serve the oil and gas industry segment. In addition to being AEO certified, the JAS RIO Customs Brokerage team specializes in Repetro-Sped (special customs and tax systems related to the oil and gas sector), which guarantees JAS more assertiveness in the process, optimizing time and costs for customers.
A further strength of the JAS Rio team is the in-depth know-how to serve the pharma industry with extensive knowledge of the processes and specific industry certifications required providing high performance in operations. JAS Brazil believes that a qualified team who is committed to the customers leads to success.
Here people make the difference! The RIO Branch is ready to assist you, count on JAS as your international logistics partner.
A Filial JAS RIO localizada no coração da cidade do Rio de Janeiro vem melhorando a cada dia seus processos, ampliando a equipe e estrutura e se qualificando para atender com excelência todos os níveis da cadeia logística. Temos uma equipe capacitada e com expertise para as operações de frete aéreo, marítimo e rodoviário.
Um dos diferencias do nosso atendimento são as nossas especializações para atender com empenho o Segmento de Óleo e Gás. Além de sermos OEA, nossa equipe de Desembaraço se especializou em Repetro-Sped (regimes aduaneiros e tributários especiais relativos ao setor de Óleo e Gás), o que nos garante mais assertividade no processo, otimizando tempo e custo para os clientes. Outro ponto forte do nosso time é o grande know-how para atender a Industria de farmacêutico, com largo conhecimento nas particularidades do processo e Certificações Especificas do setor que nos garante alta performance nas operações.
A JAS Brasil, acredita que uma equipe treinada, capacitada e comprometida com o cliente nos leva ao sucesso, aqui as pessoas fazem a diferença! A Filial do RIO está pronta para te atender, conte com a JAS como seu parceiro logístico!
JAS Worldwide announced that their EVP Pharma and Healthcare, David Bang, is slated to speak at the Rx-360 Euro 2021 conference to be held May 5th and 6th. The virtual conference this year will focus on pharmaceutical supply chain integrity and patient safety as well as how things have changed in light of COVID-19.
Rx-360's mission is to “protect patient safety by sharing information and developing processes related to the integrity of the healthcare supply chain and the quality of its materials." Covid-19 has impacted pharma & healthcare supply chain in many profound ways.
Bang said, “The only way to slowly but surely to get out of this deep pit and to come out stronger is to think and act totally differently and boldly with full collaboration. JAS Worldwide’s decision to get into pharma & healthcare globally is a serious one because JAS can become a part of the solution to protect patient safety. As long as we are always reminded of that, customer loyalty and financial rewards will follow."
Visit the Rx-360 website at www.rx-360.org.
About David Bang
David Bang is an innovative and passionate executive, entrepreneur and thought leader with more than 20 years of global success across the logistics, forwarding, specialty courier, supply chain, healthcare, and life sciences industries. Bang is a podcast host of Wonder of Logistics, recently named as a Top 30 podcasts for Transportation and Logistics Industry. He is an active contributor in numerous trade and technical publications, and frequently speaks at various world-renown conferences advocating for reduction of risk, elevated ROI, and ultimate patient safety while connecting technology advancement with people’s daily lives.
The team at the JAS Porto Alegre branch are continuing to grow their position in the southern market daily, as they expand their expertise in air, land, and sea transport. The dedicated JAS team has the know-how to serve customers from all industries and assist with any necessity. JAS has the necessary resources, knowledge, and technology to help your company navigate the highly complex logistics and supply chain processes.
This JAS office is located in the center of Porto Alegre, the state capital, which is considered the fifth largest economic hub in Brazil, with various industries including auto companies, and footwear manufacturers.
The difference in JAS' ability to meet the expectations of the Rio Grande do Sul market are the customized service offerings and the teams’ dedication to meeting the needs of the current market while ensuring excellent results, as well as cost reduction, and optimization of deadlines.
A equipe JAS da filial de Porto Alegre vem aumentando a cada dia o seu posicionamento no mercado sulista e ampliando sua expertise no transporte aéreo, rodoviário e marítimo. Temos um time dedicado com know-how para atender clientes de todos os seguimentos. Nosso time atualmente está posicionado como consultor para ajudá-los em qualquer demanda com total capacidade de executar processos de alta complexidade em todos os modais da cadeia logística.
O escritório da JAS é localizado no centro de Porto Alegre, capital do estado, considerada o quinto polo econômico do Brasil com a presença de grandes empresas automobilísticas, calçadistas e diversas indústrias. Um território atrativo e com grandes oportunidades de negócio.
Nosso diferencial para atender as expectativas do mercado do Rio Grande do Sul está no atendimento customizado, a dedicação do nosso time garante resultados excelentes com redução dos custos e otimização dos prazos diante do atual momento desafiador do mercado.
A JAS entende que todas as etapas do processo são importantes para uma boa performance final.
Conte com a JAS, aqui as pessoas fazem a diferença!
Atlanta, GA. JAS Worldwide is pleased to announce the appointment of David Bang as Executive Vice-President, Global Pharma & Healthcare. An innovative thought leader with more than 20 years of experience across logistics, supply chain, healthcare, and life sciences industries, Bang has held various leadership positions throughout his career. In 2005, he co-founded LifeConEx, a joint venture between DHL and Lufthansa Airlines for bio-pharma international logistics. He became the CEO of the company in 2006, substantially expanding the network to more than 100 stations in 65 countries. Under Bang's leadership, the company became a globally recognized premier provider of end-to-end temperature-sensitive logistics management solutions with more than a half billion-dollar annual sales serving the pharma and healthcare industry.
Most recently, Bang was Global VP Strategic Development for Hellmann where he spearheaded the global development of their healthcare network. He has also served as a Member of the Board of Rx-360, a patient safety and product integrity advocacy group for two years, and in 2019 was named as a Member of the Board at MaxQ Research, a leader in revolutionary shipping systems for sensitive biologics.
“David’s extensive accomplishments and leadership in the Pharmaceutical and Healthcare sectors, along with his vision and passion for developing programs that deliver value to pharma and healthcare manufacturers and distributors, makes him the perfect candidate to build and lead this vertical”, said JAS Chief Commercial Officer, Carol Kijac. “We are very excited to have someone with his talents and skills join our team.”
“JAS will be making significant investments in resources, infrastructure and product development in this vertical and with David at the helm, we are confident we will have a strong, compliant service offering to support clients in this vertical”, added CEO Marco Rebuffi.
March 2020, Miami, and many of the surrounding counties in Florida (USA) faced new mandates and government regulations due to the ongoing COVID-19 pandemic, which posed a difficult challenge for JAS Miami. Like many JAS branches the work environment changed suddenly- as did the needs of customers. With some adjustments, endless enthusiasm and positive karma, JAS Miami was able to grow considerably in 2020, gaining more business through some major existing clients, as well as launching new projects and strengthening the JAS network into Latin America (LATAM). That network is important for JAS overall because JAS Miami is the main access point into LATAM and through this JAS USA Gateway almost 4.5 million kilos of cargo are moved from APAC (Asia Pacific) and Europe to LATAM and the Caribbean.
In October 2020, JAS announced additional weekly Flight Operations, Chicago – Atlanta & Miami. This new service is provided to further support customers in the Americas Region, which also includes mid-week departures to LATAM. JAS Miami operates diligently with JAS Chicago, as they are both official HUBS for JAS, receiving weekly trucks of consolidated freight destined for many LATAM locations. This process is rather complex and requires some of the finest positioning between all areas, requiring the customer service team to closely monitor freight through C1, where shipments are processed from origin. The warehouse team then receives, segregates, and repacks as needed in preparation for the destination country.
A long time JAS Miami customer approached JAS to handle the deployment & retrieval of all voting machines in Los Angeles County, this task was completed thanks to the support of JAS LAX; additionally, JAS Miami coordinated the logistics for two overseas elections in 2020. These projects were of great significance and importance for JAS USA, and JAS is proud to be a part of this process.
JAS Miami also coordinated the logistics of a major mobile phone launch for LATAM, supporting one of the largest distribution groups in the region. These are the same visionaries who made the Colon Free Zone a reality, the world’s second largest free trade zone.
JAS Miami’s dedication to our customers and capability to meet their growing needs, while operating meticulously to aggressively expand our network is remarkable and receives my utmost appreciation." Eugenio Fumo, CEO, JAS USA
The JAS Miami Branch has recently been activated as an FTZ (Foreign-Trade Zone, Inc.). This activation gives JAS Miami the opportunity to provide specialized services related to FTZ operations. As an active FTZ, the JAS Miami facility has a section of floor space which is for legal purposes outside the customs territory of the United States, this allows JAS Miami to offer weekly entry services, duty deferral opportunities for import goods and duty eliminations for some export goods. Weekly entry services may provide significant opportunities for clients to reduce costs and streamline their supply chain. FTZs offer the broadest flexibility for all bonded type facilities in the US.
During the last 3 years, under the guidance and leadership of Maria Emilia Davila (aka MED) JAS Miami continues to advance and evolve, often recognized, and valued by other JAS offices in LATAM as instrumental leaders they can rely on daily. JAS Miami’s collaboration and efforts within the region are exceptional, JAS envisions much success in 2021 from the Miami team!
At JAS People Make the Difference! #JASTRONG
JAS Spain, in collaboration with JAS Projects in Chile, successfully transported all of the equipment and accessories required by our client to build a new copper mine in Mantos Blancos, Chile. Located in Antofasgasta, 45 km northeast of Santiago.
JAS Spain transported all of the machinery and main pieces for all of the client's mine teams. Picking up the cargo from many different ocean shipments like 40OT/ 40's/ 40'FR Air shipments & IMO . JAS began working on this project during March in the midst of the COVID-19 pandemic and are now at the end of 2020 and almost to the completion of this project. Throughout the project, even with all the aberrant forecasts on shipping dates, JAS found and created solutions to ensure our customer's needs are continuously met, no matter the circumstances.
JAS is proud to have a team of experts managing projects such as this one for our clients, showcasing that our continued professionalism and proficiency enable our customers to reach their goals even in an uncertain environment. With JAS you know you are being taken care of, because people make the difference.
Through the We Qare program, the airline is donating 1 million kilos of freight space on its airplanes to selected customers around the world to give to the charities of their choice.
JAS Worldwide took advantage of this fantastic program on behalf of the World Food Program and moved almost 50 tons of Personal Protective Equipment and supplies from Shanghai, China to Dhaka, Bangladesh at the end of July, free of charge.
“This was a great opportunity for JAS to support the World Food Program” says Salvatore Lauro the head of JAS Aid & Relief division.
The whole JAS organization is thankful to Qatar Airways Cargo for the initiative, together we made the difference!
In today’s environment, shippers are faced with numerous challenges, from the immediate need to replenish drastically reduced inventory levels to budgeting logistics costs in a highly unpredictable environment. Blank sailings, carrier solvency, and steadily building port congestion is resulting in increased supply chain risk and lead time fluctuations. Global air cargo capacity has been reduced by over 25% making access to space more constrained due to overall demand and increased dwell time due to testing and customs inspections of PPE goods.
JAS is working closely with our customers to offer solutions that balance planning with responsiveness and agility, while working to provide service options that mitigate the increased costs and risks that exist with current market conditions.
Our Flight Operations solutions address the immediate and urgent needs of our customers. We have scheduled weekly flights from the following areas:
China to the USA with connections to Latin America
Europe to the USA with connections to Latin America
USA to Europe
China to Europe
Additional flights will be added as needed.
JAS SEA-AIR services provide an alternative solution to customers requiring shorter lead times than traditional ocean freight while providing a lower cost option to air freight. We currently offer hubs in Singapore and Korea that connect Asia with the rest of the world.
For traditional ocean FCL and LCL services, our ocean team aligns our carrier allocations and schedules with our customers’ forecasts. Services such as container and order management offer additional value to our standard ocean freight services.
While our current priority is to work with your immediate needs, we do not want to lose sight of the need for long-term planning strategies so please contact us at email@example.com or reach out to your local JAS representative for more information.
JAS Forwarding attended the 2019 Coverings Show which took place at the Orange County Convention Center, Orlando, FL from April 09th to April 12th.
Coverings Show is the largest event in the vertical sector of Stone, Granite, Marble, Quartzite, Travertine, Quartz and Tiles in North America housing over 1000 exhibitors and 15 thousands visitors in an area of 300.000 square feet. The International exhibitors are visiting from Brazil, India, Italy, Japan, Greece, China, Egypt, Turkey, Israel and Spain.
The outcome of the event was a success. JAS Forwarding was located in the main passage making a high volume of clients passing our greetings. As a result of our past years development, market acknowledgement and support from our long term partnerships with manufacturers, other suppliers and consignees, the event provided a positive numbers of visitors exceeding 60 companies with either existing or potential business partners.
For more than 30 years, Coverings has been the most predominant event for the ceramic tile and natural stone industry. Year after year, visitors from every facet of the tile and stone industry find Coverings to be the most important event to see thousands of new products, new suppliers and new technology to support future growth.
The exhibitors are divided between:
The next Coverings Show will be in New Orleans, LA as from April 20th till 23rd of 2020.
Mr. Leon Kouyoumdjian – Transpacific Trade Lane Director – USCOR
Mr. Arun NIkkan – India Trade Lane Director – USCOR
Mr. Manoel Versolato – Product Development Manager – BRSAO
Mr. Pablo Talledo – National Sales Director – ESMAD
Mrs. Rishma Patel – CHB Manager – USATL
Mr. Joao Machado – Natural Stone Vertical Director - USCOR
JAS is proud to be serving the alcoholic beverages industry. It is a global marketplace that ships hundreds of thousands of containers per year. JAS has been active in the alcoholic beverages industry for quite some time, working with customers on all continents to provide tailored services unique to their needs.
While already among the leaders in markets such as Italy, Hong Kong, and the Middle East in the Wine & Spirits industry, on October 1, 2018 JAS opened a new office in Bordeaux, France that is dedicated to the specialized needs of Wine and Spirits clients. Along with this new office, JAS also recruited a team of experts to better understand and aid customers. JAS Wine & Spirits provides dedicated air and sea services to shippers and consignees in most world origin and destination markets.
JAS Wine & Spirits is competitive, agile, global, professional, and looks forward to providing clients with the best support available.
The Vice President of JAS Manufacturing, Dwayne King and the Vice President of JAS Automotive, Jim Ryan, just spent a very productive week in Brazil and Argentina. They were joined in the tour by Mr. Robert Gulyas (Global Account Director for EMEA) and by Mr. Manuele Mazzacurati (VP Sales LATAM) and were able to meet with several important clients at both locations.
The development of key verticals across the Americas is a top priority for JAS Worldwide. Replicating best practices and sharing industry specific expertise is bringing a tremendous benefits to our customers.
JAS has strengthened its technological investment under a new platform. JAS is an international freight forwarder with a top 10 ranking in the country of Peru, with the highest growth in air imports. JAS is favored by the implementation of solid market penetration and growth strategies with its clients in respective markets, as well as the development of technology that raise the level of productivity of its operations and quality of information in real time.
JAS Forwarding Peru has tools that include JAStrack and GlobalOne. These are tools that allow the company and its clients to have absolute control over the development of their operations, to have full visibility of the processes, compliance or deviations, and even cost structure from start to finish of your operations.
The user, through a password, can manage tracking, obtain reports, and print shipping documents in their offices, commercial invoices, packing lists, among other things, in real time. With this, one can analyze the performance of your operations with the references you choose. In addition, JAS has implemented various management indicators (KPIs) to measure and evaluate processes and service quality. Both JAS and the client can use this tool according to their needs and what is useful to each user or operation.
This administration, reports, and KPI analysis allow the company and the client to make management decisions from a more strategic perspective. “The main commitment is to provide essential information for decision making, evaluate operational performance and decision making,” states Carlos Lozano, Commercial Manager JAS Forwarding Peru SAC.
In addition to this platform, JAS Forwarding Peru has had an important impact in the consolidation of results for its services, growing outstandingly in the development of its products, both air and maritime.
To deepen the momentum achieved in the growth of JAS and the management of this platform, we spoke with Carlos Lozano, Sales Manager of JAS Forwarding Peru.
What growth figures are there to highlight in your Air, Maritime and Customs operations?
“We have grown substantially in the imported air product this year, with more than 26% of the volume with respect to last year; despite an adverse conjuncture of capacity and spaces towards the second semester of last year, while our exports grew in a smaller proportion. Regarding the maritime product of import, we maintained the expectations of growth. In exports, we consolidated our position in the market tripling the volumes, with respect to the previous year, consolidating ourselves in the development of exports in Latin America, making synergies with the countries of the region which has helped a lot in the negotiations at the regional level.
Likewise, at the customs level, complementing the services in destination to the import and export charges, we managed to grow more than 37% in the number of operations with respect to the previous year.
Our platform has allowed us to make timely decisions, add value to our customers, improve our processes and reduce costs.”
What strategies and service capabilities have helped you achieve this in your services?
“We focus on working hand in hand in the critical points of our clients; improving, for example, in the case of air products, the impact of partial shipments of volume cargo, as a result of the high demand for spaces and low capacity in some markets; through plans of shipments (forecasts) mitigating the partialization. At the same time, we focused on removing the charges at destination, the same day they arrived, avoiding incurring additional costs.
Likewise, we put a lot of focus on strategic traffic, where we were able to develop high value products, optimization and implementation of new consolidated ones, allowing to have safe spaces to competitive conditions.”
Regarding your new warehouse in Miami, what motivated your installation? How is it designed and how will it contribute to the company's objectives?
“Growth in our operations and the excellent results of JAS in the United States and in the world; considering that Miami concentrates 80% of the US export cargo, at the corporate level it was decided to expand our warehouse capacity in Miami to be able to serve our customers more efficiently, with many added values with personalized service. Today we have a warehouse of more than 90,000 cubic feet, we have all the quality and safety certifications, high technology systems, 34 service doors, and 24-hour service to meet air and sea cargo in the same location.”
What improvements have you added to your Customer Service and what impact has it had on the consolidation of JAS?
“The strategy for this year remains in growth and profitability, which is why the Customer Service function is essential for the retention and growth of our businesses, which is why we have reinforced the area with personnel with a high impact profile and have all of the necessary resources to meet the requirements of our customers.
Although we have GlobalOne, this system definitely does not replace people; despite being a powerful tool, we have a very motivated Customer Service team that has allowed us to consolidate our clients under the culture of proactivity and flexibility that characterizes us.”
JAS has a tool called JASTrack. What does this tool consist of and how is its management carried out?
“JAStrack is a very powerful tool that has allowed our clients not only to have a usual visibility and follow-up, but to manage the logistics chain efficiently, allowing an absolute control of the performance of their operations, as well as full visibility into the start-up cost structure to the end.
In JAS Forwarding we establish indicators and commitments with our clients. These agreements allow us to better understand the business and adjust the service according to each need, we assign measurement KPIs that we evaluate periodically.
The level of access of the tool can be offered at all levels, from a daily operational level, to a managerial level, the main commitment is to help the decision making according to operational and compliance performances.”
What features does the JASTrack have and for what operations or specific requirements can it be applied?
“JASTrack allows us to manage the entire logistics chain:
1. Real-time visibility of all online operations.
2. Monitoring at the level of P.O, commercial invoice, reference or the one that the client considers convenient.
3. Review of shipping costs in real time
4. Export documents online: hawbs, hbls, packing list, commercial invoices.
5. Customized automatic reports
6. Visibility of logistics costs (door to door)
7. KPI reports
8. P.O Management
9. Exception Management
10. Booking Management.
11. Targets and kpis of cost reduction
12. One single file (Export / Import)
In which indicators can you measure the improvements or the impact on your clients' operations when using this tool?
The tool allows you to measure operations in different ways, for example, cost analysis in real time, including detail for better analysis: international freight, land transport, terminal costs, customs, rights, etc. We also do cost analysis based on the number of operations, Kgs or TEUs according to periods to understand where we have deviations, this helps our clients a lot because it gives them visibility and control.”
What advantages does JAS offer compared to other companies that use similar technologies?
“A single system worldwide, the access of the tool that has the
The client is the same one that we use in our operations, this allows our clients to have absolute control of all their operations, we also ensure visibility in real time, that means personnel, systems and processes working around the world 24/7.”
Can this tool be customized according to the requirements of its clients?
“It is correct, the tool is designed to fit every need, we or even the clients themselves can program the tool as appropriate, you can implement reports to arrive on certain days and schedules, you can receive according to the events of your choice. Likewise, the tracking analysis can be done according to the reference of each client.”
On average, in the optimal case, how much can logistics costs be reduced with this tool?
“It depends on the type of business, volume and industry, we also know that there is a hidden cost in the logistics chain that cannot be quantified at the moment but often the most important is the opportunity cost, it is the cost of not having the merchandise at the right time, this cost is often more important because it allows us to reduce the commercial impact and commitments that our customers can have.
But answering your question, we have had cases with technology customers where we have reduced their costs by up to 27% on average.”
How many countries are present with this tool, in what parts of the world?
“The tool is active in more than 80 countries where JAS Forwarding has a presence around the world, allowing to have information in real time and absolute visibility of all operations.”
What plans do you have in regard to changes or improvements of the tool?
“The tool is practically new, it has not been more than a year and a half since the implementation, but it is already active all over the world, the changes will be adjusted accordingly.”
Does using this tool in the services provide what impact has occurred on the growth and expansion objectives of JAS?
“Reducing all company systems under a single platform has helped significantly, we have managed to have a very efficient response level for our clients and avoid late status. This has allowed us to consolidate our air and maritime import and export services mainly, rapid response, reservations, consolidation, communication with the network, and online documents; it is key to be able to aim for sustained growth.”
Empresa fortalece inversión tecnológica bajo nueva plataforma “GlobalOne y JASTrack”. JAS es el agente de carga internacional, dentro del top 10 del ranking del país, de mayor crecimiento en importaciones aéreas, favorecidos por la implementación de estrategias sólidas de penetración y crecimiento en sus clientes en los respectivos mercados, así como del desarrollo de herramientas de tecnología que elevan el nivel de productividad de sus operaciones y calidad de información en tiempo real.
JAS Forwarding Perú, uno de los principales agentes de carga, cuenta con la plataforma GlobalOne y JasTrack, herramientas que le permiten a la Empresa y a sus Clientes tener un control absoluto del desenvolvimiento de sus operaciones, disponer de una visibilidad completa de los procesos, cumplimientos o desviaciones, e incluso estructura de costos de inicio a final de sus operaciones.
El usuario, a través de un password, puede administrar el seguimiento, obtener reportes e imprimir en sus oficinas documentos de embarque, facturas comerciales, listas de empaque, entre otros, en tiempo real. Con ello puede analizar el desempeño de sus operaciones con las referencias que elija.
Asimismo, la Empresa implementa diversos indicadores de gestión (KPI ́s) para medición y evaluación de los procesos y calidad del servicio. Además, JAS y hasta el propio cliente pueden adecuar la herramienta, según las necesidades e indicadores útiles a cada usuario u operación.
Con esta administración, reportes y análisis de KPI, permite a la Empresa y al Cliente la toma de decisiones gerenciales desde una perspectiva más estratégica, generando economías a escala, productividad operativa y la optimización de costos. “El compromiso principal es facilitar información esencial para la toma de decisiones, evaluar desempeños operativos y toma de decisiones”, indica Carlos Lozano, Gerente Comercial JAS Forwarding Peru SAC.
Complementariamente a esta plataforma, JAS Forwarding Perú ha tenido un impacto importante en la consolidación de resultados por sus servicios, creciendo de manera sobresaliente en el desarrollo de sus productos tanto aéreo como marítimo.
Para profundizar acerca del impulso logrado en el crecimiento de JAS y el gerenciamiento de esta plataforma, conversamos con Carlos Lozano, gerente de ventas de JAS Forwarding Peru.
¿Qué cifras de crecimiento hay por destacar en sus operaciones Aéreo, Marítimo y Aduanas?
“Hemos crecido sosteniblemente en el producto aéreo de importación más del 26% del volumen respecto del año pasado; a pesar de una coyuntura adversa de capacidad y espacios hacia el segundo semestre del año pasado; en tanto nuestras exportaciones crecieron en menor proporción. Respecto del producto marítimo de importación, mantuvimos las expectativas de crecimiento y en exportaciones consolidamos nuestra posición en el mercado triplicando los volúmenes respecto del año anterior, consolidándonosasíeneltopranking vía desarrollo de exportaciones en Latinoamérica haciendo sinergias con los países de la región lo que ha ayudado mucho para las negociaciones a nivel regional.
Asimismo a nivel de Aduanas, complementando los servicios en destino a las cargas de importación y exportación, logramos crecer más del 37% en número de operaciones respecto del año anterior.
Nuestra plataforma nos ha permitido la toma de decisiones oportunas, agregando valor a nuestros clientes, mejorando procesos y reducción de costos.”
¿Gracias a qué estrategias y capacidades de servicio han logrado esto en sus servicios?
“Nos focalizamos en trabajar muy de la mano en los puntos críticos de nuestros clientes; mejorando por ejemplo, para el caso del producto aéreo, el impacto de envíos parciales de carga de volumen, a consecuencia de la alta demanda de espacios y baja capacidad en algunos mercados; a través de planes de embarques (forecasts) mitigando la parcialización, pero a su vez, nos focalizamos en retirar las cargas en destino, el mismo día que llegaban, evitando incurrir en costos adicionales.
Asimismo, pusimos mucho foco en tráficos estratégicos, donde pudimos desarrollar productos de alto valor, optimización e implementación de nuevos consolidados propios, permitiendo tener espacios seguros a condiciones competitivas.”
Acerca de su nuevo almacén en Miami, ¿qué motivó su instalación?, ¿cómo está diseñado y de qué manera contribuirá en los objetivos de la empresa?
“Aconsecuenciadelcrecimientoen nuestras operaciones y a los excelentes resultados de JAS en los Estados Unidos y en el mundo; tomando en cuenta que Miami concentra el 80% de la carga de exportación de USA, a nivel corporativo se decidió expandir nuestra capacidad de almacenes en Miami para poder atender a nuestros clientes de forma más eficiente, con muchos valores agregados con servicio personalizado. Hoy contamos con un almacén de más de 90,000 pies cúbicos, disponemos de todas las certificaciones de calidad y seguridad, sistemas de alta tecnología, 34 puertas de atención, servicio de 24 hrs, para atender cargas aéreas y marítimas en una misma locación.”
¿Qué mejoras han añadido a su Customer Service y qué impacto ha tenido en la consolidación de JAS?
“La estrategia para este año se mantiene en crecimiento y rentabilidad, es por ello que la función de Customer Service es esencial para el retention y crecimiento de nuestros negocios, es por ello que hemos reforzado el área con personal con un perfil de alto impacto y disponer de los recursos necesarios para atender los requerimientos de nuestros clientes.
Si bien disponemos de GlobalOne, definitivamente este sistema no reemplaza a personas; no obstante de ser una poderosa herramienta, tenemos un equipo de Customer Service muy motivado que nos ha permitido consolidar nuestros clientes bajo la cultura de proactividad y flexibilidad que nos caracteriza.”
JAS cuenta con una herramienta denominada JASTrack. ¿En qué consiste esta herramienta y cómo se realiza su gestión?
“JASTrack es una herramienta muy poderosa que ha permitido a nuestros clientes no solo tener una visibilidad y seguimiento habitual, sino administrar la cadena logística eficientemente, permitiendo un control absoluto de la performancia de sus operaciones, así como visibilidad completa en la estructura de costos de inicio a fin.
En JAS Forwarding establecemos indicadores y compromisos con nuestros clientes, estos acuerdos nos permiten entender mejor el negocio y ajustar el servicio de acuerdo con cada necesidad, asignamos KPIs de medición que vamos evaluando periódicamente.
El nivel de acceso de la herramienta se puede ofrecer a todo nivel, desde un nivel operativo diario, hasta un nivel gerencial, el compromiso principal es que ayude a la toma de decisiones según desempeños operativos y de cumplimientos.”
¿Qué funcionalidades tiene el JASTrack y para qué operaciones o requerimientos específicos puede ser aplicado?
“JASTrack nos permite administrar toda la cadena logística:
1. Visibilidad en tiempo real de todas las operaciones en línea.
2. Seguimiento a nivel de P.O, factura comercial, referencia o la que el cliente considere conveniente.
3. Revisión de costos de embarque en tiempo real
4. Exportar documentos en línea: hawbs, hbls, packing list, facturas comerciales.
5. Reportes automáticos customizados
6. Visibilidad de costos logísticos (door to door)
7. KPIs report
8. P.O. Management
9. Exception Management
10. Booking Management
11. Targets y kpis de Reducción de costos
12. One single file (Export/Import)”
¿En qué indicadores se pueden medir las mejoras o el impacto en las operaciones de sus clientes al utilizar esta herramienta?
“La herramienta te permite medir las operaciones de diferentes formas, por ejemplo, el análisis de costos en tiempo real, incluso por detalle para mejor análisis: fletes internacionales, transporte terrestre, costos de terminal, aduanas, derechos, etc. También hacemos análisis de costos en base al número de operaciones, Kgs o TEU ́s según periodos para entender dónde tenemos las desviaciones, esto ayuda mucho a nuestros clientes porque les da visibilidad y control.”
¿Qué ventajas ofrece JAS en comparación con otras empresas que utilizan tecnologías similares?
“Un solo sistema a nivel mundial, el acceso de la herramienta que tiene el cliente es el mismo que utilizamos en nuestras operaciones, esto permite a nuestros clientes tener control absoluto de todas sus operaciones, además aseguramos visibilidad en tiempo real, ello significa personal, sistemas y procesos trabajando alrededor del mundo 24/7.”
¿Esta herramienta puede ser personalizada de acuerdo con los requerimientos de sus clientes?
“Es correcto, la herramienta está diseñada para ajustarse a cada necesidad, nosotros o incluso los mismos clientes pueden programar la herramienta según convenga, se pueden implementar reportes para que lleguen en determinados días y horarios, lo puedan recibir según los eventos de su elección. Asimismo, el análisis de seguimiento se puede realizar según la referencia de cada cliente.”
¿En promedio, en el caso óptimo, cuánto pueden reducir los costos logísticos con esta herramienta?
“Depende del tipo de negocio, volumen e industria, sabemos también que existe un costo oculto dentro de la cadena logística que no se puede cuantificar de momento pero muchas veces el más importante, es el costo de oportunidad, es el costo de no contar con la mercancía en el tiempo correcto, este costo muchas veces es más importante porque nos permite reducir el impacto comercial y compromisos que pueden tener nuestros clientes.
Pero respondiendo a tu pregunta, hemos tenido casos con clientes de tecnología donde hemos reducido sus costos hasta en un 27% en promedio.”
¿En cuántos países están presentes con esta herramienta, en qué partes del mundo?
“La herramienta se encuentra activa en más de los 80 países donde JAS Forwarding tiene presencia alrededor del mundo, permitiendo disponer de información en tiempo real y visibilidad absoluta de todas las operaciones.”
¿En lo que va del tiempo que utilizan esta herramienta, han realizado modificaciones o mejoras, qué planes tienen al respecto?
“La herramienta prácticamente es nueva, no tenemos más de un año y medio desde la implementación, pero ya se encuentra activa en todo el mundo, los cambios se van a ir ajustando según corresponda.”
¿Utilizar esta herramienta en los servicios que brinda qué impacto ha tenido en los objetivos de crecimiento y expansión de JAS?
“Reducir todos los sistemas de la compañía bajo una sola plataforma ha ayudado significativamente, hemos logrado tener un nivel de respuesta muy eficiente de cara a nuestros clientes y evitar status tardíos. Ello ha permitido consolidar nuestros servicios aéreos y marítimos de importación y exportación principalmente, rapidez en las respuestas, reservas, consolidación, comunicación con el network, documentos en línea; es clave para poder apuntar a crecimientos sostenidos.”
This year, JAS Argentina had the opportunity to host two events with clients to promote the Asia Trade lane in Argentina. During these events, JAS Argentina was able to showcase that our People Make the Difference, and that is what makes JAS different. JAS Argentina has a very solid team to give clients the support they need, and they are effective at helping them to see value.
Back in March, JAS Argentina hosted a Wine Tasting with some Air Freight clients. Stefano Olmi – Vice President Sales Asia Pacific, and Gregor Vrhunc – Vice President Air Freight Americas, were traveling in Argentina and were able to interact with these clients as well. This created a great opportunity in a relaxed atmosphere to help these clients see the value JAS can bring to them.
In addition to the above event, at the beginning of May, JAS Argentina held a cocktail event with some Ocean Freight clients. Lars Huebecker, Vice President Ocean Freight – Americas, and Gabriel Lopez, Procurement & Trade Lane Manager – South America & Ocean Freight, APAC, were visiting in Argentina also. It was a priceless opportunity to bring them closer and have them interact directly with clients. Being able to share views and prospects for the near future and what to expect going forward. The goal was to help clients create long-term plans and make informed decisions with first-hand knowledge of what is coming.
Attendance and participation was great at both events. Clients found it extremely useful and appreciated the time and opportunity given.
JAS recently attended the 2017 Coverings Stone Fair, which took place at the Orange County Convention Center in Orlando, Florida from April 4th to April 7th.
The Coverings Stone Fair is the largest event in the vertical sector of stone, granite, marble, ardosias, quartzite, and travertine in North America. The event housed 900+ Exhibitors and 20 thousand visitors in an area of 350,000 square feet. The international exhibitors visit from Brazil, India, Italy, China, Egypt, Turkey, Israel, Argentina, and Spain.
The outcome of the event was a success. The speed of our growth has caused some disturbance between our competitors, which goes to show we are being recognized as a powerful company in this vertical. Most importantly, JAS continues to keep our marketing share in this vertical in order to prove to our customers and our competitors that JAS is in this vertical for the long term.
The JAS exhibit was located in a prime location, just in front of the the Arbirochas Pavilion. This location provided an increased volume of clients who passed the JAS booth. As a result of JAS' rapid development in 2016, the market acknowledgement and support from our long term partnerships with manufactuers, other suppliers, and consignees, the investment in this exhibit provided a positive number of prospective visitors and clients exceeding 75 companies to come to the JAS exhibit.
Going forward, JAS is looking to continue growth within the Ornamental Stone industry and attend more Coverings Stone Fairs in the future.
An Executive order in 2009 directed a broad-based federal interagency Defense Export initiative titled Export Control Reform (ECR). The plan was designed to protect America's most sensitive defense technologies, while reducing unnecessary restrictions on exports of less sensitive items. The practical outcome was significant regulatory changes effecting the Export and Repair & Return programs in the Defense Manufacturing and Technology sectors. Categories of the United States Munition List (USML) were revised, commodities shifted jurisdictional control from Department of State to the Department of Commerce and substantial new licensing policies introduced.
To support these regulatory changes, a new agency was introduced to provide an enforcement system - Export Enforcement Coordination Center (E2C2). Companies found to be in violation or non-compliance of ECR regulations faced penalties and fines amounting to millions of dollars: Raytheon $8,000,000, United Technologies Corp $55,000,000 and BAE Systems $79,000,000. Understandably International Trade in Arms (ITAR) compliance has become the primary focus of the defense sector manufacturer.
To keep on top of these changes, JAS’ Government Logistics Services (GLS) staff attended training seminars and classes provided by organizations like the Society for International Affairs (http://www.sia.org) and Department of State Directorate of Defense Trade Control (http://www.pmddtc.state.gov/). In addition to accessing government sponsored sites like Webflis to conduct commodity research, JAS subscribed to a logistic information search tool (LogiQuest) that accesses multiple government sponsored sites for fast retrieval of requisite export data.
This allows JAS’ GLS group to converse knowledgeably with their client’s Compliance departments on their products and services, ensuring their products are exporting lawfully and safely. JAS can anticipate new initiatives to be introduced with the next Executive administration so the learning process will continue. JAS' team is always available to research and discuss your Defense related export challenges.
JAS Projects Oil & Gas is proud to be an exhibitor at Breakbulk Americas in Houston, TX from September 26-29, 2016.
Breakbulk Americas is an annual exhibition and largest of its kind in North America. It brings top tier shippers together with breakbulk and project cargo service providers. This exhibition is the venue to connect with executives from leading EPCs and other large-scale shippers who are moving cargoes globally. JAS will be in attendance with our global projects – Oil & Gas Team, inclusive of our CEO, Marco Rebuffi. This four day event is being partially sponsored by JAS Projects Oil & Gas via our booth participation. Breakbulk Americas 2016 will showcase a wide range of products and services related to logistics & transportation sectors from the leading exhibitors. Exhibitor profile of this event includes specialized ocean carriers, freight forwarders, ports/terminals, logistics providers, road, rail, barge and air transportation, export packers, and equipment companies.
Come by our booth, number 605, and let us introduce you to our new alliance partners, Necotrans, that bring expertise to West Africa!
JAS attended the 2016 Coverings Stone Fair at the McCormick Convention Center in Chicago, IL, USA from April 18th to April 21st.
The Coverings Stone Fair is the largest event in the vertical sector of stone, granite, marble, slate, quartzite, and travertine in North America with 20,000 visitors. The show is over 350,000 square feet with 900+ exhibitors from Brazil, India, Italy, China, Egypt, Turkey, Israel, Argentina, and Spain.
The outcome of the event was a great success. The rate of JAS’ growth in this vertical has made us a very powerful competitor in the market. 2015 was a record year for our Natural Stone Vertical with 3,107 containers (Northbound Brazil) and 4,346 containers Worldwide; generating more than $17 million in revenue for JAS!
Stone Vertical History:
Since the mid 90’s, North America has been focusing on the countertop sector and has throughout the years reported a significant growth. Espirito Santo is the main producer and exporter of ornamental stones out of Brazil and is responsible for 47% of the overall production and 44% of the exports. They constitute for more than 50% of the Brazilian stone industry (in number of gang-saws and factories, as well as in terms of growth).
The stone sector estimates an average growth in exports of 30% over the next five years and the predicted export volume going to North America for the year 2016 is 55,000 TEUs.